Skip To Main Content

We are updating our payment services to better meet your needs. Payment services will be unavailable between 23 October 2026, 7:30pm to 25 October 2026, 12am. Please refer to our maintenance page for more details. We apologize for the inconvenience.

Windscreen Damage Insurance Claims

What to do

  1. If your windscreen is cracked or shattered:
    • In Singapore – call one of our authorised workshops listed on your Certificate of Insurance for advice.
    • In Malaysia – call our 24-hour Auto Assist at +65 6338 6200 for advice.

  2. Notify the police if there is evidence of a criminal or malicious act involved, including damage to your windscreen when the vehicle is parked.

  3. Windscreen cover will be reinstated automatically following a claim, free of charge. However, an excess of S$100 (exclusive of GST) will apply for each claim unless specified in your car insurance policy.

AIG Windscreen Glass Specialist

Glass-Fix Pte. Ltd.

Address / Contact Number

Head Office (Ubi): 52 Ubi Avenue 3, #04-27, Frontier Building, Singapore 408867

West Branch (Toh Guan): 48 Toh Guan Road East, #03-128, Enterprise Hub, Singapore 608586

North Branch (Woodlands): 39 Woodlands Close, Mega@Woodlands, #04-66B, Singapore 737856

Main Line: 6278 0887 | West: 6906 9260 | North: 6951 0887

Support

Call us

24-hour overseas emergency assistance hotline:
6733 2552
24-hour travel claims hotline:
6224 3698

Enquire Online

Send an enquiry

Related Content

Solutions

Learn More

About Us

Learn More

Contact Us

Learn More