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Please be informed that AIG will cease using the SMS sender ID ‘76161’ after 31 October 2024. From 1 November 2024, all SMSes sent by AIG will show ‘AIG’ as the sender ID. For any enquiries or to report suspicious messages, please contact us at 6419 3000 or www.aig.sg/contact-us.

Windscreen Damage Claims

What to do

  1. If your windscreen is cracked or shattered:
    • In Singapore – call one of our authorised workshops listed on your Certificate of Insurance for advice.
    • In Malaysia – call our 24-hour Auto Assist at +65 6338 6200 for advice.

  2. Notify the police if there is evidence of a criminal or malicious act involved, including damage to your windscreen when the vehicle is parked.

  3. Windscreen cover will be reinstated automatically following a claim, free of charge. However, an excess of S$100 (exclusive of GST) will apply for each claim unless specified in your car insurance policy.

Support

Call us

24-hour overseas emergency assistance hotline:
6733 2552
24-hour travel claims hotline:

6224 3698

Enquire Online