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Please be informed that AIG will cease using the SMS sender ID ‘76161’ after 31 October 2024. From 1 November 2024, all SMSes sent by AIG will show ‘AIG’ as the sender ID. For any enquiries or to report suspicious messages, please contact us at 6419 3000 or www.aig.sg/contact-us.

Beware of phishing scams. For more information, please visit our Safety Tips page.

Here to help and protect

We want you to feel completely taken care of should
the unexpected happen. To this end, we have set up infrastructure, technology and a dedicated team of claims professionals to ensure you get everything you need to recover as quickly as possible.

Claims Hotlines

6338 6200

24 - Hour Auto Accident Emergency Hotline

6224 3698

Travel Claims

6419 3000

Claims Enquiries

Resolving Disputes

If you have encountered an issue with AIG’s products or services, please call us at 6419 3000 or send us an email enquiry so that we can assist you.
For more information, you may wish to refer to the Monetary Authority of Singapore’s Dispute Resolution Guide.

Our claims promise - delivered

S$147M

Total amount of claims paid out in Singapore

S$3,642

Average claim amount

110

Average number of claims paid every day in Singapore

All information stated above is based on 2023 data.

Customer Reviews