Skip To Main Content
clear

Please be informed that AIG will cease using the SMS sender ID ‘76161’ after 31 October 2024. From 1 November 2024, all SMSes sent by AIG will show ‘AIG’ as the sender ID. For any enquiries or to report suspicious messages, please contact us at 6419 3000 or www.aig.sg/contact-us.

:::
:::

Third Party Claim

Make a Third Party Claim

If you are involved in an accident but the third party is fully at fault, you may wish to claim against the third party for your losses.

How to make a claim

Send your vehicle to one of our authorised workshops or any of the workshops listed on your certificate of insurance.

 

The workshop will help you liaise with the third party’s insurer and:

  • Prepare a repair estimate.
  • Arrange for a surveyor to inspect your vehicle, if necessary.

Important note

As an added assurance to you, if you have submitted your third party claim through one of our authorised workshops, you have up to 365 days from the date of accident to submit it as an own damage claim, should your claim against the third party be rejected.

Obtaining third party information

Find out how you can get accident and insurance information from third parties.

You can obtain the third party's insurance particulars from One Motoring for a fee of S$5.35. For enquiries, call 1800 2255 582.

Claiming against a foreign motorist

If you are involved in an accident with a foreign motorist either in Singapore or Malaysia, find out

how to make a claim.

Support

Call us

24-hour Auto Assist hotline:
6338 6200

Enquire Online